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Goods Handout and Return & Exchange Co-worker

South Sabahiya, Kuwait - Standort erkunden Kundenservice & Kasse Vollzeit


Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !

Job description

Customer Service

  • To check picked customer orders goods handout.
  • To collect and prepare picking of customer orders goods handout.
  • To ensure that the Customer Handout orders must always be picked first.
  • To ensure to hand-out the right products to the customers within an acceptable waiting time. To communicate to the customer that the order is ready for collection by calling out the order number.
  • To place aside any customer order that is not immediately collected and mark the customer’s waiting number.


  • To report stock discrepancies/missing products to the warehouse.
  • To compare the products on the trolley with those detailed on the customer order printout.
  • To ensure that the picked order contains all parts of the relevant products & has been completely picked.
  • To check that the product packaging is undamaged.
  • To ensure that the correct stock balances are always kept in the computer system.  


  • To carry out any other jobs assigned by the Service Operations Manager or Group Leader.

  • Post Secondary or Diploma in Business Management.
  • 2 years experience as a receptionist.
  • Courteous and efficient Customer service & communication.
  • Taking responsibility in handling & solving problems Quality, accuracy & commitment to work.

More Information

A few more details for you

This position is full-time and is located in Kuwait.

Please send your  CV in English and tell us why you would be a good fit for this role.