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Business Navigation and Operation Specialist (Thumamah Store)

Riad, Riyadh Region - Standort erkunden Other Full Time


Company description

Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them.

Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA career may be right for you.

We strive for excellent leadership to lead business and people together. We believe people learn and develop best when they perform and deliver in the real world.

Job description
  • Support Store Operations manager and Human Resources manager in driving all matters relating to store productivity, efficiency and how to ensure the store makes the best use of available staff resources.
  • Contribute to the development of the store staff planning including working hour budgets for each area, staff cost budgets, KPI commitments, and scenario plans.
  •  Responsible for the utilization of staffing systems and tools in the store, ensuring they reflect optimized staff planning practices (Mename, People App & Reporting dashboard)
  •  Responsible to analyze and adjust when necessary the driver forecast figures and requirement settings related to staff planning with consideration of commercial activities and identified business needs prior to the start of each scheduling period.
  •  Responsible for providing draft schedules to all departments in a timely manner and liaising with managers on the development of final schedules, providing specialist support, guidance and training on the scheduling tools and follow-up reports related to staff planning to end users.
  •  Responsible for ensuring scheduled hours, including planned absences such as vacation, fit within the agreed financial framework and follow the agreed escalation process when scheduled or actual worked hours used exceed the framework
  •  Continuously follow-up on staffing optimization KPIs add how they relate to store KPIs, produce productivity reports, working hour forecasts and update store management team.
  •  Performance management of the product range within the Business Area through analyzing and creating insights & identifying opportunities and improvement areas.
  • Together with the team, identifying opportunities and risks through scenario planning, modelling, risk assessments and contingency planning
  •  Finance, business administration, economics or equivalent experience.
  • Knowledge of calculation systems, MS office package, reporting tools and business information tools



  • Bachelor’s degree.


  • Experience in Staff Planning/Business Navigation or two years of relevant experience.
  • Working experience of business information tools is helpful.
  • Possess previous business intelligence experience, preferably gained in a retail environment.
  • Ability to see the big picture and also understand the importance of detail.
  • Ability to communicate clearly and succinctly.  
  • Ability and desire to drive and implement change.
  • Ability to influence, and develop relationships